Delivery Information

Thank you for visiting this online service managed by SiGiLworx, located in Canberra, ACT Australia.

The following terms and conditions constitute our Shipping Policy.

1 - Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Overnight delivery is not available.

Delivery delays can occasionally occur.

2 - Domestic shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

• Shipping method: Australia Post Standard

  Shipment cost: $ Calculated at checkout

  Estimated delivery time: 4-8 business days

• Shipping method: Australia Post Express

  Shipment cost: $ Calculated at checkout

  Estimated delivery time: 2-4 business days

3 - International shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

• Shipping method: Australia Post International Standard

  Shipment cost: $ Calculated at checkout

  Estimated delivery time: 2-6 weeks

• Shipping method: Australia Post International Express

  Shipment cost: $ Calculated at checkout

  Estimated delivery time: 1-2 weeks

3.1 - Customs, duties and taxes

SiGiLworx shop is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

4 - Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5 - Damages

SiGiLworx is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

For more information about our Shipping Policy, if you have questions, or if you would like to make a complaint, please contact us.

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Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

• "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to SiGiLworx
• "Goods" refers to the items offered for sale on the Service
• "Orders" means a request by You to purchase Goods from Us
• "Service" refers to the Website
• "Website" refers to SiGiLworx shop, accessible from https://shop.sigilworx.com
• "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable